One of the basic concepts of Bnovo PMS is to replace notes at tasks. Writing notes on a reservation is useless information if there is no need to perform any actions related to this reservation.
Guest arrives with a child? Add a task to bring a crib. Your guest is allergic to plants? Add a task to remove flowers from his room. Get rid of useless information, make only specific tasks. It not only saves time, but also helps to improve the quality of service.
Read more about making tasks and about to-do list for all reservations in the instructions on the General tab in reservation and Tasks section.