How to create a group reservation

If you want to make a group reservation click Create reservation on the top panel.

1

Choose reservation dates and press Check availability.

2

In the window that appears select the Group reservation tab.

3

Select the rate and choose rooms or room types. When you select a room type the system will show you how many rooms are available, and what theirs maximum capacity is. Specify how many rooms you need for this reservation. You can add other room types to the reservation and also specify their quantity. In the Amount column you will see the total cost for all chosen rooms of the selected category and the cost of 1 room. To add a discount to reservation tick in the column Discount and fill in the required percentage. The total amount will be calculated taking discounts into account. Discount justification can be registered below.

4

By clicking on the pencil in the Amount column, you can check the cost of 1 room and change it if necessary by writing a new one.

5

After saving a group reservation, you will see a table with information about it: list of reserved categories, cost for 1 room, number of rooms, total amount for all rooms, discount and final price for the reservation.
If necessary, you can click the Add/Edit rooms and rates and make additional changes to your reservation.

6

Below is a form for the data about a customer. Enter the name of a customer, give the group a name, enter phone number, e-mail, select the booking source and select the marketing data. Press Create new reservation in order to save the group.

7

If you want to add this reservation to another group created earlier, use the Attach to group button.

8

After clicking on the button use the search form, find the necessary group and click Attach.

9

This group reservation appears on the Planing, as well as in the section Tasks>New.

10

In this list you will see a column named Group, where the name of a group will be displayed.
Each room in the group has its own reservation code, when you click on it you can go to the individual reservation card. In the card you will see the name of the group, as well as a list of reservations included.

11

If you click on the name of the group in the section Tasks>New, you’ll go to the group reservation’s card.
Here, if necessary, you can change the name of the group by clicking on the pencil or change customers’ data.

12

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